frequently asked questions
Do you provide full turnkey humidity solutions from design through to commissioning?
Yes, we manage the entire project lifecycle, providing a complete turnkey service that covers everything from initial design and site surveys to installation and final commissioning. Our team works closely with you to engineer a bespoke system tailored to your specific facility requirements. By handling every stage in-house, we ensure that the equipment is correctly integrated and optimised for maximum performance from day one. This end-to-end approach gives you a single point of contact and total peace of mind that your humidity control is managed by experts at every step.
How do your systems communicate with existing Building Management Systems (BMS)?
Our systems typically integrate with a BMS using a 0-10V signal, allowing for precise, real-time demand control. This standard protocol enables your central management system to monitor conditions and automatically adjust unit output. By using this 0-10V interface, the equipment responds instantly to fluctuating building needs, maintaining specified humidity levels without manual intervention. This seamless integration ensures total site visibility and improves overall operational efficiency.
What is the lead time for bespoke industrial units versus off-the-shelf components?
We maintain a substantial inventory of units and spare parts for immediate dispatch; however, our standard lead time for most equipment is four to six weeks. While many off-the-shelf components can be supplied quickly from our local stock, bespoke projects or larger, weatherproof systems may require additional manufacturing time. We recommend discussing your specific project requirements with us early in the planning phase to ensure your system arrives precisely when needed for installation and commissioning.
